Conditions - Advantage direct booking

Be our VIP

In order to respond to all your requests and questions, our goal is to remain in direct contact with you and to offer the best possible service. Book directly through our Booking Button, via E-Mail or telephone.
The lowest price and best conditions are guaranteed. In addition, we thank you with a small welcome gift in your room.

At our Tea & Coffee Corner you can serve yourself from 16.00 o’clock until 19.00 o’clock. Even some fine cookies are waiting for you.

Please note that our packages and ''Deluxe'' double rooms are not bookable via our online platform.

Conditions

Rooms:
The prices are in CHF per room per day and include our rich buffet breakfast, service, VAT, free use of our modern fitness room and our fantastic spa with swimming pool, whirl loungers, sauna and steam bath. Massages are available on request. The transfer with our electric car from the station to the hotel and back is also included. Wi-Fi is free of charge throughout the hotel and in the rooms.

Apartments:
The prices are in CHF per room per day and include our rich buffet breakfast, service, VAT, and cleaning service twice per week/stay with change of towels. The free use of our modern fitness room, our fantastic spa with swimming pool, whirl loungers, sauna and steam bath is also included. Massages are available on request. The price for the transfer with our electric car from the station to the hotel and back is also included. Wi-Fi is free of charge throughout the hotel and in the rooms.

City tax:
Children under 6 years free of charge
Children 6 to 16 CHF 1.50 per night
Adults CHF 3.00 per night

Supplements for additional beds in the parent’s room:
Under 6 years free of charge including breakfast buffet
7 to 16 years CHF 50.—  per night including breakfast buffet
From 17 years CHF 80.—  per night including breakfast buffet

Terms and conditions of booking:
We require your address, phone number as well as details of a valid credit card (number/validity) as a guarantee for the booking.

Information Cancellation of the reservation:
We recommend you take out an insurance policy in order to avoid cancellation fees.

Cancellation conditions during summer:
Free of charge until 3 days before arrival
Less than 3 days before arrival we charge 100% of the total amount
In case of no-show or early departure: 100% of the total amount

Cancellation conditions during summer for the apartments:
Free of charge until 10 days before arrival
Less than 10 days before arrival we charge 100% of the total amount
In case of no-show or early departure: 100% of the total amount

Cancellation conditions during winter:
No costs are incurred up to 4 weeks before arrival.
For cancellations 4 to 2 weeks before arrival we charge 50% of the total amount.
From 2 weeks before arrival we charge 100% of the total amount.
In case of no-show or early departure: 100% of the total amount

Cancellations or changes are only valid if they are sent in writing to the hotel and are confirmed by the hotel accordingly in writing.

non-refundable rates:
If the guest has chosen this particular type of reservation rate, the booking is definitive only once the payment is fully received. These reservations are not cancelled free of charge.

Credit cards:
We accept EC Maestro, VISA, MasterCard and American Express.

Room occupancy:
Check-In     from 15.00 o’clock
Check-Out   until 11.00 o’clock

Pets:
We gladly welcome well-behaved four-legged friends free of charge.
Out of consideration for other guests, the dog must stay in the room during breakfast.

We are a bed & breakfast and thus only offer a rich buffet breakfast and no dinner.
Our team will gladly reserve restaurant bookings for you during your stay